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Tools & Resources

We're excited to provide you with a comprehensive collection of tools and information designed to support you. Whether you're looking for the latest guidelines, training materials, or troubleshooting tips, you'll find everything you need right here.

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Explore our resources:

  • Training Manuals: Step-by-step guides to help you master new skills and procedures.

  • Best Practices: Proven strategies and tips from experienced team members.

  • Troubleshooting Guides: Quick solutions to common issues you might encounter.

  • Contact Support: Reach out to our support team for personalized assistance.

 

Feel free to bookmark this page and check back for updates and new resources. We're here to help you succeed!

Helpful Documents

Basic
Troubleshooting

Investigating the cause of missed orders, correcting errors, and implementing solutions to prevent future occurrence.

BEC Router Complete Setup Guide

Essential steps to get started quickly and efficiently. It includes instructions for installation ensuring your system is ready to go with minimal hassle.

Marking an Item
Out of Stock

Ensure menu items are promoted, sold, and correctly marked at the appropriate times.

Creating Your Own Facebook Business Page

Creating a Facebook page for a business is the first step in actively engaging the VCP's community.

Add Us to Current Facebook Page

Adding us as admins allows us to create, post, and boost content. Content is posted 2 to 3 times per week.

Instructional Videos

How to Restart iPad
How to Restart App
How to Create a Test Order
How to Login
How to Mark Items Out of Stock
How to Clear Orders
How to Pause Services
Missed Order Reprocessing Steps
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